Privacy Policy

1. Information We Collect

We may collect the following categories of personal data:

 

1.1 Information You Provide Directly:

• Name

• Email address

• Billing and shipping address

• Payment information (processed securely by third‑party providers; we do not store card details)

• Order history

• Messages or enquiries submitted through our website

 

1.2 Information Collected Automatically
When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Cookies and tracking data (see Section 7)

 

1.3 Information from Third Parties
We may receive information from:

• Payment processors (e.g., PayPal)

• Delivery partners

• Analytics providers (e.g., Google Analytics)

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2. How We Use Your Information
We use your personal data to:

• Process and fulfil orders

• Communicate with you about your purchase

• Respond to enquiries and provide customer support

• Improve our website, products, and services

• Send marketing communications (only with your consent)

• Prevent fraud and maintain security

• Comply with legal obligations

 

We will never sell your personal information

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3. Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:

• Contractual necessity: To process your orders and deliver products

• Legitimate interests: To improve our services, prevent fraud, and maintain website security

• Consent: For marketing communications and cookies

• Legal obligation: To comply with tax, accounting, and regulatory requirements

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4. How We Store and Protect Your Data
We take appropriate technical and organisational measures to safeguard your information, including:

• Encrypted connections (HTTPS)

• Secure payment processing via PCI‑compliant providers

• Restricted access to personal data

• Regular security reviews

 

While we take all reasonable steps to protect your data, no online transmission is completely secure.

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5. Sharing Your Information
We may share your data with trusted third parties, including:

• Payment processors

• Delivery and logistics partners

• Email service providers

• Website hosting and analytics services

 

These partners only receive the information necessary to perform their services and must handle it securely.

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We do not sell or rent your personal data.

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6. International Transfers
Some service providers may process data outside the UK or EEA.
When this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Equivalent data protection measures

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7. Cookies & Tracking Technologies
Our website uses cookies to:

• Enable essential site functionality

• Analyse website performance

• Improve user experience

• Support marketing and advertising (only with consent)

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You can manage or disable cookies through your browser settings.

A full Cookies Policy can be provided upon request.

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8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with the ICO (Information Commissioner’s Office)​

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To exercise any of these rights, contact us at:

aviatorcoffeeroasters@gmail.com

9. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling orders

• Providing customer support

• Meeting legal, tax, and accounting obligations

 

After this period, data is securely deleted or anonymised.

10. Children’s Privacy

Our website and products are not intended for individuals under 16.
We do not knowingly collect data from children.

11. Links to Third‑Party Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of these websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website indicates acceptance of the updated policy.

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13. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Aviator Coffee Co.  
Email: aviatorcoffeeroasters@gmail.com